Last updated · June 29, 2026
Mediaberry (“Mediaberry”, “we”, “us”) provides a SaaS platform that delivers AI-curated retail-investor sentiment briefs to investor relations professionals. This policy explains what data we collect, how we use it, and the choices you have.
Account information. When you create a Mediaberry account, we collect your work email, name, company name, job title, and market-cap band. Payment processing is handled by Stripe; we retain your Stripe customer ID and subscription status, but Mediaberry never stores card numbers, CVVs, or bank details.
Usage data. We log which features you use, the AI calls associated with your account (token counts, costs, ticker and event metadata), and email delivery status. This is used for billing, abuse prevention, and product improvement.
Public content. Mediaberry ingests publicly available retail-investor conversations from sources you configure (e.g., X / Twitter, Reddit, Stocktwits, Seeking Alpha). We do not ingest private posts, direct messages, or any non-public content.
Cookies. We use first-party cookies for authentication only. We do not use third-party tracking or advertising cookies.
To deliver the service: generate briefs, send alerts, render the dashboard, manage your subscription, and respond to support.
To improve the product: aggregate usage analytics, compare AI provider performance (the A/B test described in our docs), and identify bugs or abuse.
To meet legal obligations: tax records, anti-fraud, and responses to lawful process.
We do not sell personal information, and we do not use your account data to train any third-party AI model.
Generating briefs and other AI features sends prompt content to our AI providers — currently Google (Gemini) and Anthropic (Claude). The content sent includes ticker symbols, public retail conversation excerpts, and any free-form context you supply.
Anthropic's API is configured for no-training-on-customer-data by default. We are migrating Gemini usage to a paid Vertex AI tier with the same no-training commitment; until that migration is complete, briefs assigned to the Gemini provider may be subject to Gemini's standard terms. Customers concerned about this can opt into Claude-only briefs via /settings/brief-delivery. We will update this page when the migration completes.
We rely on the following subprocessors to operate Mediaberry:
Each subprocessor processes data only as needed to deliver its slice of the service. Contact legal@mediaberry.com for the current list with version numbers.
Active accounts: data is retained for the life of the account. Briefs, mentions, and alerts are retained by subscription tier:
Deleted accounts: when you delete your account, we mark it as deleted, cancel your subscription, and stop new ingestion within minutes. Historical data is retained for 30 days for support / re-activation, then permanently removed.
Data is encrypted in transit (TLS 1.2+) and at rest (Supabase / AWS KMS). API keys are stored as SHA-256 hashes; cleartext is never persisted. Access to production systems is limited to named employees and audited.
To report a security issue, email security@mediaberry.com.
Depending on your jurisdiction, you may have rights to access, correct, export, or delete personal data we hold about you. Most self-service is available in /settings. For requests beyond that, email legal@mediaberry.com and we will respond within 30 days.
Mediaberry's briefs, talking points, and other AI-generated outputs are produced by large language models. While we engineer prompts and pipelines to maximize accuracy, AI outputs may contain factual errors, omissions, or misinterpretations of source material. Outputs are decision-support, not decisions. Customers are responsible for verifying any claim before acting on it, particularly before public disclosure or regulatory filing.
Mediaberry analyzes retail-investor sentiment. Nothing on the platform constitutes investment advice, a recommendation to buy or sell securities, or a fairness opinion. Mediaberry is not a registered investment adviser.
For customers subject to GDPR, UK GDPR, or similar regimes, we offer a standard Data Processing Agreement. Email legal@mediaberry.com to request the current version.
Mediaberry is a B2B service for investor relations professionals. We do not knowingly collect data from anyone under 18.
We will post material changes here with a new last-updated date. For changes that materially expand our use of personal data, we will email registered users at least 30 days before they take effect.
↳ Questions? legal@mediaberry.com